Job Opening – IT Management Department

Job Description

Job Title: IT Solutions Engineer
Reporting to: Matthew Tanis – Technology Solutions Director
Salary: HOURLY
Hours: 12 – 20 hours weekly
Location: 390 E 8th St. Ste 02, Holland, MI 616-422-5538

Purpose of the position

BandA Tech is a full-service consulting firm that specializes in information technology and telecommunications. We provide professional IT and Marketing design solution services we continue to fulfil urgent customer demands by providing best in class service and support.  We are looking for a person who is seeking IT Management opportunities and wanting to manage multiple member accounts. The successful candidate is someone who can build relationships with their managed members, proven professional communication that is understandable, and knowledge of the industry’s standard IT support practices.

Key responsibilites & duties

  • Manage information technology, network, and computer systems
  • Plan, organize, control and evaluate IT and Tech Vendor operations
  • Manage IT by working along member point of contact which includes being a part of member staff meetings, training and coaching member employees, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures
  • Handle annual budget and ensure cost effectiveness

Duties of the Role Time Spent Competencies Sought Must have or Optional (can be trained)
Hands-on experience with computer networks, network administration and network installation 30% Creative Design skills and HTML 5 minimum. Coding would be a plus! Must Have
Ability to make decisions on your own. 20% Being able to make quick decisions that will benefit the member without constant need for approval by team. Optional
Communication 50% Required follow up and relationship building. Personable. Must Have

Job Application

We also have a printable version of our employment application if you would prefer to fill that form out instead. Send completed printed forms to: 390 E 8th St. Ste 02, Holland, MI 49423